Support

For Users

How to get your developer API subsciption key

For other issues, you can submit a support request here. Please add a screenshot, or copy the error text into the support request so we can quickly assist you. Please mask any confidential data in screenshots including API keys and customer data.

Hjelp på norsk ; Help in Norwegian

Slik oppretter du en utviklerkonto

Slik får du API-abonnementsnøkkelen for utviklere

Hvis du har andre problemer, kan du sende inn en supportforespørsel her. Legg til et skjermbilde eller kopier feilteksten i supportforespørselen, slik at vi raskt kan hjelpe deg. Masker alle konfidensielle data i skjermbildene, inkludert API-nøkler og kundedata.

For Administrators

To enable your users to use the InfoTiles developer Platform, you will need to

Request that InfoTiles add your domain to our whitelist. This can be done by submitting a support request here. Please include the domain name your users are associated with (eg the domain from their Microsoft Entra UPN) and the name of the organisation you represent.
Grant Admin consent to the InfoTiles Developer Portal Entra Enterprise Application. This is different to the main InfoTiles Enterprise Application for dashboards and analytics. Instructions are at the bottom of this guide. (Norwegian Version)